1. Acceptance of these terms
These Terms of Service govern your access to and use of the public Silent Mind website, including product information, documentation, pricing pages, contact forms, and other public-facing materials made available by The Silent Mind LLC.
By accessing or using the website, you agree to these terms. If you do not agree, do not use the website.
If you later enter into a signed order form, master services agreement, pilot agreement, or other written contract with The Silent Mind LLC for access to Persona or related services, that separate agreement will control to the extent of any conflict.
2. Who we are
This website is operated by The Silent Mind LLC.
You can contact us about these terms at info@silentmind.ai.
3. Eligibility and authority
You may use the website only if you can form a binding contract under applicable law and, if you are acting for an organization, you have authority to bind that organization.
You are responsible for making sure that your use of the website complies with the laws and regulations that apply to you.
4. Permitted use of the website
You may use the website to learn about Silent Mind, evaluate Persona, contact us, request information, and discuss a possible commercial relationship with us.
You may not use the website in a way that is unlawful, deceptive, abusive, harmful to others, technically disruptive, or designed to interfere with the operation, security, or availability of the website.
5. Restrictions
You may not attempt to gain unauthorized access to any part of the website, our systems, accounts, data, or networks. You may not probe, scan, scrape, reverse engineer, overload, or otherwise interfere with the website.
You may not use robots, spiders, automation, extraction tools, or similar methods to copy or harvest the website except where such use is clearly permitted by law and does not interfere with the service.
You may not submit false, misleading, infringing, unlawful, or malicious content through the website, including through contact or request forms.
6. Submissions, inquiries, and feedback
If you send us information through the website, including inquiry details, feedback, comments, ideas, or product suggestions, you represent that you have the right to provide that information.
You retain ownership of the information you submit, but you grant us the rights reasonably necessary to review it, respond to you, evaluate potential commercial fit, improve our materials, and operate the website and related pre-sales processes.
If you choose to send us product ideas, suggestions, or feedback, we may use that feedback without restriction or obligation to you.
7. Product information and pre-sales materials
We work to keep the public site useful and accurate, but the website is still a public information surface. Product descriptions, examples, architectural summaries, screenshots, capabilities, roadmap signals, and pricing references may change over time.
Nothing on the public website, by itself, creates a binding promise to deliver any particular feature, price, availability commitment, support level, security posture, or deployment timeline.
8. Accounts, trials, and access
We may offer access requests, pilots, accounts, previews, or product access pathways through the website or through follow-up communication. We may approve, reject, limit, suspend, or withdraw such access at our discretion.
You are responsible for maintaining the accuracy of any information you provide in connection with access requests or commercial discussions, and for maintaining the security of any credentials we issue to you.
9. Fees and commercial terms
If you purchase or license Persona or any related services, pricing, payment terms, taxes, billing mechanics, renewal terms, and any refund or cancellation rights will be governed by the applicable commercial documents between you and The Silent Mind LLC.
Public pricing or billing content on the website is informational unless and until incorporated into a binding written agreement.
10. Artificial intelligence and output disclaimer
Persona and related materials describe systems that rely in part on artificial intelligence models and probabilistic computation. AI systems can produce inaccurate, incomplete, inconsistent, or otherwise unsuitable results.
You are responsible for evaluating outputs, workflows, and operational decisions before relying on them. The website and related pre-sales materials are not a promise that AI behavior will be correct, uninterrupted, or suitable for any specific regulated, safety-critical, or high-risk use case.
11. Third-party services
The website or product materials may reference third-party services, providers, models, payment processors, infrastructure providers, or external systems. We are not responsible for the availability, acts, omissions, or policies of those third parties.
Your use of third-party services may be subject to separate terms and conditions between you and those providers.
12. Intellectual property
The website, branding, copy, designs, visual assets, documentation, software, and related materials are owned by The Silent Mind LLC or its licensors and are protected by intellectual property law.
Except as expressly permitted by law, you may not copy, republish, distribute, modify, sell, sublicense, reverse engineer, create derivative works from, or commercially exploit the website or its contents without our prior written permission.
13. Disclaimer of warranties
The website is provided on an as-is and as-available basis. To the maximum extent permitted by law, The Silent Mind LLC disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and availability.
We do not warrant that the website will be uninterrupted, secure, error-free, or free from harmful components, or that any information on the website will always be complete, current, or suitable for your intended use.
14. Limitation of liability
To the maximum extent permitted by law, The Silent Mind LLC and its officers, employees, contractors, affiliates, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, goodwill, data, or business opportunities, arising from or related to the website.
To the maximum extent permitted by law, our aggregate liability arising out of or relating to the website and these terms will not exceed one hundred U.S. dollars (USD $100).
Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.
15. Suspension and termination
We may suspend, restrict, or terminate access to the website or any related access path if we reasonably believe you have violated these terms, created risk, misused the website, or engaged in unlawful or harmful conduct.
We may also change or discontinue any part of the website at any time.
16. Governing law and disputes
These terms are governed by the laws of the State of Wyoming, without regard to conflict-of-laws principles.
Before starting a formal dispute, you agree to contact us at info@silentmind.ai and try to resolve the issue informally.
If a dispute cannot be resolved informally, the state or federal courts located in Wyoming will have exclusive jurisdiction, except where applicable law requires otherwise.
17. Changes to these terms
We may update these terms from time to time. If we do, we will post the revised version here and update the effective date above. Your continued use of the website after the updated version becomes effective means you accept the revised terms.
18. Contact details
The Silent Mind LLC
info@silentmind.ai